IT Governance par excellence
APPLICATION MANAGEMENT
As PLM and EIM solution provider, the CENIT AG has a high degree of process and technology understanding of your target industries. We may even already support you in the optimization of your core processes with the solutions of Dassault Systèmes or IBM.
In the future, simply concentrate on your IT governance and the increase of your competitiveness. Incorporate the PLM and EIM solutions into your sourcing strategy and achieve cost savings and quality improvements – just as several of our customers have already done so successfully.
We guarantee the availability of the necessary IT in the PLM / EIM environment within the framework of our Application Management Services.
Let us take the next step together – the optimization of the IT support for these solutions.
Our services can be seamlessly integrated with your IT organization. The interfaces, the necessary services, and the service quality to be provided are defined in cooperation with your specialist departments following the ITIL service management framework.
This way we contribute our share to the realization of business strategy and achievement of objectives of our customers. And this significantly in line with the " Product Lifecycle Management" (PLM) of manufacturing enterprises as well as for the"Enterprise Information Management" (EIM) of financial service providers, energy, and trade.
Reducing Costs. Mastering Complexity.
Great savings and synergies are being achieved for our customers on the basis of solution-specific Best Practices and an optimal support toolset . A fundamental success factor for this are the gained transparency as well as the standardization of processes running smoothly beyond the confines of organizational and company boundaries.
IT transparency also means cost transparency. The cost control thus gained we gladly pass on to our customers in the form of fixed cost agreements.
The basis for our cooperation
Individually designed and modular-structured service contracts – Service Level Agreements (SLA) – control and monitor
- control the scope of services
- monitor the control mechanisms
- clear report and escalation paths
- determine the costs.
The continuous recording and evaluation of all activities offer the opportunity for an equally continuous quality improvement during the cooperation – both internally and externally.
Since licenses, infrastructure, and data remain within the enterprise, there is no reason to fear either the loss of know-how or the loss of control. The contractual relationship with suppliers also remains unchanged. Only the responsibility for the successful management and maintenance of the software applications is, however, handed over to the service provider.
Even if you do not plan to outsource your IT, or parts thereof, we will gladly provide you with our specialist advice when it comes to optimizing, modernizing, or expanding your IT environment. Contacting us is, of course, free of charge and without any obligation.
Reference customers
Already more than 30 famous enterprises of industries such as automotive, aerospace, machine building or financial service providers trust in our emerging business aera.
Positioning of CENIT:
Trust-based cooperation between customer and service provider is the key to successful application management. Long years of sector experience as well as procedural and methodical knowledge of the outsourced application are all-important.
And CENIT provides precisely this competence. Our Application Management Services (AMS) know-how, acquired and field-tested over the past 20 years, provides a modern, efficient service concept tailored to the specific needs of the customer. No matter what your business sector is, and no matter whether your business is a small or medium enterprise with only a few users or a globally active corporation with hundreds of workstations, AMS is of interest for your product development.
In this still-young business field, more than 30 enterprises such as Mann + Hummel or Georg Fischer from the core sectors automotive, aerospace, mechanical engineering and financial services have already entrusted CENIT with managing their applications.
