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Benefits of Application Management Services

Good reasons for application management of PLM solutionsGood reasons for
													application management of PLM solutions

If you ask enterprise decision-makers what strategic IT issues are at the top of their agenda, they often come back with a question of their own: Make or buy?
In tackling this crucial decision, major questions usually attach to the aspect of cost reduction from a total cost of ownership perspective, as well as that of guaranteed systems security. Analysts who have investigated this field arrive at average cost reductions of 15 per cent – a substantial amount. Some press sources even cite benefits of 50 per cent and more.
Another goal is steadily gaining importance: Improving quality while simultaneously increasing flexibility, i.e. having the right resources available at the right time and place, supported by the right skills and without generating idle capacities. The benefits of outtasking systems operations to our application management (AMS) solutions and services for PLM solutions are self-evident. [read on]

Main arguments for AMS:

  • High user satisfaction thanks to quick, competent response
  • High user satisfaction thanks to reliable analysis and monitoring systems
  • Increased efficiency thanks to guaranteed systems availability (SLAs)
  • Individualized agreements that can quickly be adjusted to changing organizational structures / processes
  • Efficient service management thanks to a single point of contact (SPoC)
  • Generation of additional capacities for IT governance and development of new concepts
  • Added cost transparency and security while simultaneously reducing TCO