When asked to name the one strategic issue concerning the IT environment that will take priority for them over the coming months, many corporate decision-makers answer: make or buy!
Without doubt, this core decision continues to be dominated by cost reduction in terms of a total cost of ownership analysis. Studying a variety of analyses of this topic, companies that have successfully implemented an outsourcing strategy, state an average cost reduction of 15 %. However, the spread is very wide, ranging between 10 % and up to 39 %. The press sometimes even reports figures of 50 % and more, which may be true in individual cases.
Even if this traditional outsourcing argument still takes first priority, a second argument is also gaining importance: improvement of quality while increasing flexibility. Or, in simple terms: to have access to the right resources at the right time combined with the right skills at the right place. And all of this without generating standstill capacities of one’s own.