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Infrastructure

InfrastructureInfrastructure

An efficient software solution always requires an equally efficient and reliable basis (hardware and infrastructure) made up of various components. The process-oriented incorporation of various systems increases not only the complexity, but also the requirements of efficient support. And by using appropriate monitoring tools, CENIT is able not only to react, but also to take proactive measures aimed at avoiding errors – before users encounter any problems in their work.

CENIT's Infrastructure Services:

  • Application Support such as
    • Helpdesk Funtion
    • Support Management
    • Problem Management
    • Configuration Management
    • Change Management
    • Release Management
  • Operational Support such as
    • CAD Client/Server
    • CAD Applications
    • Data Exchange Solutions
    • PDM
    • Servicelevel Management
    • Availability Management
    • Capacity Management
    • Security Management