What defines good process consulting? A combination of technical know-how and sector competence. If you don’t know your way around in a particular business sector, your advice falls flat. If you don’t have enough technology expertise, you won’t be able to integrate complex applications within the required timeframe without causing problems for the enterprise. And finally, process consulting can only be effective if you know how to ask the right questions, because your goal is an overall concept that gets to the heart of individual requirements and implements them purposefully.

CENIT supports enterprises in selecting the right product and advises them in introducing solutions that optimally implement IT-based business processes.

This encompasses product selection and implementation concepts for:

• Process-optimized data and document management solutions (Document Management, Enterprise Content Management, Electronic Archiving)
• Groupware solutions, because e-mail is a central aspect of many processes, particularly of ad-hoc processes
• Special solutions for inbox, file management, mass processing with BPM systems and ad-hoc processing with groupware and content management (e.g. introduction of digital personnel files)
• "Straight-through" processes, i.e. continuous data processing in specialized departments (catchword “financial factory“), but also for individualized and dynamic processes
• Safeguarding of solutions via down-time concepts and monitoring