Stuttgart, 21 November 2011 – Over the coming years and in cooperation with CENIT AG, W&W Informatik GmbH plans to standardize its technical support for the back office of W&W Group. The launch of the first phase, with an order volume of approx. € 2.7 million, is set for 2012.
The “corporate workstation” project covers the dialog components inbox, job overview and electronic file. It also extends to the technical support processes associated with process control, including a flexibly configurable routing machine. Currently, the various business segments rely on different applications to process their individual tasks. The objective is that in future the business segments will all work with a uniform set of applications.
The first step will be to develop the basic functionalities of a standardized, Group-wide workstation. These will be piloted by the unit that processes legal expenses insurance claims. Introduction will then follow at all departments of Württembergische insurers. The corporate workstation is a core tool in establishing the W&W Group’s providence services center. Completion of the back-office standardization project is planned for 2015.
“CENIT is helping us to strategically optimize our job processing system. The new, standardized corporate workstation and the new technologies it features will enable us to sustainably reduce individual job processing times and enhance our level of control. This will make our processes more transparent and replicable, and further boost our performance quality”, says Ralf Stankat, Chairman of the Board of W&W Informatik GmbH in Ludwigsburg.
CENIT AG was able to convince W&W Informatik with its experience and competency regarding the components of the corporate workstation. “As a long-standing partner of W&W Group, we are happy to be able to contribute our knowledge of the requirements and processes within the enterprise as well as our experience in the field of enterprise information management”, explains Kurt Bengel, CEO of CENIT AG.
With its portfolio in the field of enterprise information management, CENIT is a specialist for IT-based management of enterprise-relevant documents and information.