The intellectual capital of an enterprise – its knowledge of processes, products and customers – is often the key to its success. Studies estimate that up to 80% of the value of new products and other innovation lies in the invested knowledge, while the factors such as labor and capital contribute less and less. This is why it is so important for a company to exploit all the information at disposal. Information yields profits – and that’s where Content Management comes in.

Content Management is the evolutionary step that follows Document Management. But Content Management deals not only with documents, it is based on a far more comprehensive definition of relevant information. Thus content is defined as anything available within the systems in terms of content-relevant information, whether in structured, weakly structured or unstructured form (ranging from strictly formalized data sets from a database to classic text processing files to audiovisual data and active website content). Also included are layout and metadata. A Content Management system can thus make far more value-added information available for use.

Enterprises that rely on Content Management:

• acquire a competitive advantage by turning the sum of their knowledge into an exploitable resource and wasting no information
• work more efficiently and effectively because they can retrieve relevant information quickly and easily
• ensure compliance with legal and internal regulations because they subject their data to the control of a single system

CENIT not only implements the market-leading Content Management systems IBM FileNet P8 Content Manager and IBM Content Manager 8, but also integrates them into the existing IT landscape. IT experts confirm that this aspect is growing ever more important. The digital file CENIT ECLISO also satisfies fundamental content management requirements simply and efficiently: it provides a case and file processing system as well as an intelligent filing system, and it allows easy access to all relevant content.