Globalization and the opening of markets hold a great many opportunities for utility and telecom enterprises. But these are offset by the ever-stricter regulation of the power and gas markets, as well as unbundling, mergers and de-mergers: there’s certainly no shortage of challenges for energy providers or telecoms. More and more businesses in this sector are banking on the right IT strategy to not only perform better against the competition, but perhaps even take an important step towards market dominance.
CENIT knows the sector well and has over the past years put successful Enterprise Information Management solutions into practice for big-name businesses in the field. These projects are characterized by a rapid and decisive increase in efficiency and simultaneous time-saving effects. For instance, CENIT’s targeted consulting promotes the automation of crucial business processes or helps migrate high-cost paper archives cleanly and gently to electronic archiving systems. The convincing result: significantly reduced job processing times and faster, more competent customer service. Utility and telecom enterprises are highly complex both as entities and in the work they do, and their processes involve a mass of paper and documents. But our solutions can make them transparent! Migration projects are also of great interest for a sector that sees a great number of mergers: a transition without hiccups keeps the enterprise free to concentrate on what really matters to you as a service provider: consistent processes in day-to-day operation and efficient customer service.